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Resource Name
NCV Level 2: Client Services and Human Relations (Subject Guideline)  (127.95 Kb)
Resource Description
Client Services and Human Relations teaches students to conduct themselves in such a manner that is professional and proper to the workplace. It focuses on the importance of self-development and the development of others to the benefit of the company. The subject explains the impact this development has on the client service and the importance of client satisfaction to any company in terms of revenue generation.
Resource Status
DoE Acquired Resources
Resource Tags
NCV   Client Services and Human Relations   Subject Guideline   National Certificate (Vocational)
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Resource Type
Teacher Guide
Resource Media Type
Resource Licencing Condition
Full Copyright (All Rights Reserved)
Resource Language
Teacher Context

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McMichaelR Richard
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